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What is meant by IT Infrastructure? How Microline Helps in Maintaining the IT infrastructure of an organization.

IT infrastructure in simple means is the combination of components of information technology such as hardware, software, networking devices, and other critical resources that are used to test, monitor, control & support the IT operations. Infrastructure is the basic foundation on which many and all-important applications run, so it is very necessary to maintain the IT infrastructure which is the core of any IT services company.

IT infrastructure is one of the important foundations of any organization for providing efficient and unstoppable IT services, so maintaining all the parts of IT services running is very important when it comes to delivering the desired results.

Project managers and senior leaders from the information technology field are responsible to keep their organization’s IT infrastructure working, the persons involved in maintaining the IT infrastructure need to be highly efficient in handling the testing, up-gradation, maintenance of the critical IT infrastructure components. For businesses that are technologically dependent their productivity mustn’t get affected due to any mismanagement of their IT infrastructure.

There are many companies that have people who are specialized in handling end to end work relating to the maintenance of their company’s IT infrastructure. A rapid change in technology and the ease of accessibility of resources have increased the dependence on the IT infrastructure, organizations have to continually adapt to the new challenges they face now and then due to timely up-gradation and maintenance of the components of the IT infrastructure.

Earlier it was not very hard to keep all the functions of the Information Technology working as there were limited systems in place which were taken care of, but today due to the advancement of technology, there are many components which have to be maintained for the effective working of all the parts of the IT infrastructure.

Outsourcing the IT infrastructure work to experienced 3rd party companies is a viable option where all the work related to IT infrastructure is handled by the experts who are specialized in maintaining all the related operations which ensure business continuity without any interruptions, As one of the recognized IT infrastructure Management Services provider company in India, Microline believes that information technology is an enabler to achieve your business objectives and plan further expansions wherein decisions have to be taken & executed at lightning speed in today’s digitized world. A dependable, efficient, and secure Network and IT Infrastructure forms the backbone for fulfilling these requirements. Below it is mentioned in detail the various parts of the IT infrastructure, management & maintenance required for the IT infrastructure, and the benefits of outsourcing the IT infrastructure management work.

Microline offers design and consultancy services to make a secure, efficient, dependable, network, and IT Infrastructure to permit increase of technical capabilities and optimum resource allocation. Microline has designed a phased strategy for developing Network Systems.

Identify Customer Requirements – As the initial step, our certified systems engineers along with the Customer study the organization’s short term goals as well as the long term business vision and objectives. Thereafter, with the application of preferred industry practices and proven methodologies, the most optimum network solution is arrived at.

Design Implementation – Post Approval from the client of the proposed network solution begins the process of its practical implementation. Installation, Configuration & Certification of these solutions in the Client’s infrastructure are done by our site engineers under the supervision of our Project Managers.

Design documentation – Documentation containing the blueprint of the network design is given to the IT team of the Client, with a copy of the same being preserved in our project management archives for future references.

Monitor, Verify, and Modify – Even after the project is over, as a corporate policy, we continuously monitor the completed projects, take feedback from the clients, and address their on-going support requirements.

Components of IT Infrastructure

There are many components which form the part of the IT infrastructure, all the components play very importantly in the overall infrastructure of any small or large IT organization. Below are the components which form a basic foundation for any IT organization.

Components Of Infrastructure


Softwares are the hardcoded applications that range from operating systems, server-side application scripts all of which are responsible for executing the particular outcome to the end-users. All the software plays a very crucial role by adhering to execute pre-coded tasks. End users do not feel the complications whenever they interact with the software, It is the hard work of the specialists who undertake the responsibility of making it sure that there are no difficulties in accessing the required information.


The networking part of the IT infrastructure consists of the elements which are responsible in ensuring that there is suitable internet connectivity between the client and the server, the work of the networking components is also to ensure that requested data is accessible between the devices correctly and securely without the danger of the information being leaked.


People who are directly involved in the management of the IT infrastructure play a vital role in the overall process, the people include the administrators, developers, support staff, designers, testers, etc. All of these people ensure that all the systems work as per the laid down procedures, without these people, it is impossible to implement a successful IT infrastructure in place.

What is IT Infrastructure Management?

IT Infrastructure management is the backbone of any IT services company, be it small or big, the purpose of the IT infrastructure management is to oversee that all the elements of the IT infrastructure are working as per the required protocols.

The main goal of IT infrastructure management is to ensure that there is minimal downtime, efficient, and quick error fixes. The other tasks which are performed include ensuring that there is no duplication of work, round the clock network monitoring, performing a comprehensive audit of the systems involved, recovering from any unwanted virus attack in the shortest possible time.

Managing IT infrastructure is a complex task, there are many elements to keep a track on, IT infrastructure management is divided into categories which are network management, system management, and storage management. Below is the information explained in brief.

IT Infrastructure Management

Systems Management

Systems management involves the administration of all the critical IT assets like hardware, data centers, user activity, capacity monitoring, security management, server availability monitoring, management of personal computers, laptops. The other tasks of the systems management team also involve upgrading, configuring, maintenance & performance monitoring. There are many challenges in implementing systems management like training cost, implementation cost, interoperability challenges, etc. Keeping all the systems updated avoids any security breach and reduces the high CPU, loads, a good backup and recovery plan helps in recovering all the data, and in case there are any corruption issues.

Network Management

Network management involves managing any faults within the network, continuously monitoring the performance with the help of various tools, the team which manages the network is tasked to maintain the network error-free and to make sure that all the operations run smoothly and efficiently. There are many tasks that a network management team has to undertake like finding the faults way before it can occur and impact the end-users. Network management is very cost-effective, as it helps in limiting the huge cost which can occur when there is no proper management to oversee the network downtime & disruptions due to many reasons. Network management can also increase the productivity of the organization by taking full responsibility for managing the networks in good shape. Network management also increases the security of the systems by responding to the incoming threats before they make any severe impact on networks.

Storage Management

Storage management in easy and clear terms is to maximize the current data resources, in brief, it is managing the data storage equipment that is used to store large and small amounts of data. Storage management is the procedure that is followed to keep the data storage, secure, efficient, and easily manageable. Storage management helps in many ways like reducing the number of workloads through automated tasks, storage management also ensures that there is maximum usability of the available resources, improves performance, and reduces the amount of storage by compression and many other useful techniques & technologies. Storage management also improves the speed at which the data gets transferred. Storage management also improves flexibility and provides the much needed higher availability round the clock.

Maintenance Required for IT Infrastructure

IT Infrastructure requires proper round the clock maintenance to be able to work without interruption. There are many things that need to be looked at while maintaining the overall IT Infrastructure, the process involves continuous maintenance ranging from daily, weekly, monthly, quarterly as required.

We at Microline are experts in maintaining the IT Infrastructure be it small or big, the IT infrastructure maintenance includes mainly hardware maintenance, server administration, security monitoring, network administration, backup & software maintenance. Each process is explained briefly below.

Hardware Maintenance

Hardware, IT infrastructure maintenance involves overseeing all the hardware which is in use, the task involves ensuring that all the hardware related parts of the IT infrastructure are up and running and to troubleshoot/repair any faults within the system. Maintaining all the hardware requires a good skill set because a good experienced and knowledgeable person can troubleshoot any problem which can arise in the hardware.

Server Administrator

Server administration is the process that involves keeping the servers always uptime, performing regular testing, overseeing updates, and ensuring that the performance of the server remains optimal by continuous examination of Disk, RAM & CPU configuration. The other tasks of the server administrator include regularly checking the free disk space threshold, ensuring the availability of servers, and minimizing the downtime.

Network Administration

Maintaining all the networks of the IT infrastructure requires a lot of proactive work as the administrator continuously monitors, tests the networks for any weakness, implementing the critical security programs, analyzing and troubleshooting network issues. Sometimes the network administration work also involves setting up a new network and connecting it with the existing networks, enabling users to connect to a secure network, configuring local and remote machines, and continuously monitoring the performance of the networks.

Network administrators work also involves managing multiple networks, solving connectivity issues, integrating new users to the network, closely monitoring, upgrading, expanding the networks, and increasing the efficiency of the networks. Network administration is required in nearly every field so having a good network administrator, the consultant is very necessary as managing networks of the IT infrastructure requires a lot of technical expertise.

Software maintenance

Maintaining software up to date is a very important task in the overall maintenance of the IT infrastructure. A reliable IT infrastructure requires up to date software which ensures the stability and efficiency of the IT infrastructure.

Operating Systems form a very essential part of the IT infrastructure as many tasks are performed with the help of the various types of operating systems. Maintaining all the software is a task that can only be handled by the experts who are well trained and experienced to handle any issues which may occur.